Terms and Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Vista Team Inc. ("Vista," "we," "our," or "us") concerning your access to and use of our website, services, and platform. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

2. Services Description

Vista provides marketing agency services, including but not limited to:

• Strategic marketing campaign development and execution
• Brand identity design and development
• Website design, development, and maintenance
• Digital marketing and advertising services
• Client portal and invoice management system

3. Account Registration and Use

3.1 Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3.2 Account Restrictions

You must be at least 18 years old to use our services. You may not use our services for any illegal purpose or in violation of any applicable laws.

4. Payment Terms

4.1 Pricing and Billing

• All prices are stated in USD unless otherwise specified
• Prices are subject to change with reasonable notice
• Payment is due according to the terms specified in your invoice or agreement
• Late payments may incur interest charges as permitted by law

4.2 Payment Processing

We use Stripe for payment processing. By making a payment, you agree to:

• Stripe's Terms of Service: stripe.com/legal
• Provide valid payment information
• Authorize us to charge your payment method for services rendered

4.3 Refunds and Cancellations

Refund eligibility depends on the specific service agreement. Generally, work completed is non-refundable. Cancellation policies vary by service type and will be specified in your service agreement.

5. Intellectual Property Rights

5.1 Our Content

All content, features, and functionality on our platform, including but not limited to text, graphics, logos, software, and design, are owned by Vista or our licensors and are protected by intellectual property laws.

5.2 Client Content and Deliverables

For work created specifically for clients:

• Upon full payment, ownership of final deliverables transfers to the client
• We retain the right to use work samples in our portfolio
• Client retains ownership of materials provided to us
• Specific intellectual property terms will be outlined in service agreements

6. User Conduct and Restrictions

You agree not to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use our services for fraudulent purposes
• Collect user information without consent
• Impersonate any person or entity

7. Third-Party Services

Our services may integrate with third-party services, including:

• Stripe: For payment processing
• Google Services: For authentication and integrations
• Other Third Parties: As specified in service agreements

Use of third-party services is subject to their respective terms and policies. We are not responsible for third-party services or their content.

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of uninterrupted or error-free service
• Warranties regarding the accuracy or reliability of content

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VISTA SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use or inability to use our services
• Damages resulting from third-party services or content

Our total liability shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Vista and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from: (a) your use of our services, (b) your violation of these Terms, (c) your violation of any rights of third parties, or (d) your content or materials.

11. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation survives termination of the relationship.

12. Term and Termination

These Terms remain in effect while you use our services. We may:

• Suspend or terminate your access for violation of these Terms
• Modify or discontinue services with reasonable notice
• Terminate agreements as specified in service contracts

Upon termination, your right to use our services ceases immediately. Provisions that should survive termination will remain in effect.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict of law principles.

13.2 Dispute Resolution Process

In the event of a dispute, parties agree to first attempt resolution through good-faith negotiation. If unsuccessful, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or prominent notice on our website. Your continued use after changes constitutes acceptance of the modified Terms.

15. SMS/Text Messaging Program

By opting in to receive SMS text messages from Vista Strategic Engagement Platform, you agree to the following conditions:

• Program Description: Vista Strategic Engagement Platform uses SMS messaging to send registered clients informational notifications, including account updates, billing alerts, invoice reminders, and project notifications. This is an informational messaging program only.
• Message Frequency: Message frequency varies based on your account activity.
• Pricing: Message and data rates may apply.
• Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP", we will confirm your unsubscription. You will no longer receive SMS messages from us after that point.
• Help & Support: If you are experiencing issues with the messaging program, reply with the keyword "HELP" for more assistance, or contact us at info@vistateam.net.
• Carrier Liability: Carriers are not liable for delayed or undelivered messages.
• No Condition of Purchase: Consent to receive SMS messages is not a condition of purchase or use of our services.

16. Miscellaneous

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Vista.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

17. Contact Information

For questions about these Terms, please contact us: